Custom Software Outsourcing brings many benefits and this has been proved time and again. However, there are a lot many things that need to be taken care of. Custom Software Outsourcing is very delicate business process. The prime concern in such business process is Data Privacy and Security.
Organizations, dealing through offshore outsourcing services, really need to critically consider which processes to outsource and which to deal with in-house. Chances of leakage or abuse of the data definitely arises when working with the overseas services providers. In order to avoid such circumstances, organizations must first prioritize the task that is very sensitive and should keep it in-house only and rest they can send overseas. India, China, Philippine and some more countries are very famous for custom software development work. These countries are involved in software outsourcing services for a longer period of time, but no one can guarantee for 100% data security. So it is advisable to take best judgment before getting involved in it.
Apart from the data privacy another important issues is to win the confidence of the internal staff. It is possible that Offshore Software Outsourcing might create some problems inside as employees might feel insecure with respect to their jobs. In this case communication channel between the management and the employees should be clear and direct. Management should also put their highly experienced resources to tackle custom software development process to avoid future problems. Proper investigation about the service provider is also equally important. Companies should also check the market credibility of the service provider before initiating any business process.
Organizations, dealing through offshore outsourcing services, really need to critically consider which processes to outsource and which to deal with in-house. Chances of leakage or abuse of the data definitely arises when working with the overseas services providers. In order to avoid such circumstances, organizations must first prioritize the task that is very sensitive and should keep it in-house only and rest they can send overseas. India, China, Philippine and some more countries are very famous for custom software development work. These countries are involved in software outsourcing services for a longer period of time, but no one can guarantee for 100% data security. So it is advisable to take best judgment before getting involved in it.
Apart from the data privacy another important issues is to win the confidence of the internal staff. It is possible that Offshore Software Outsourcing might create some problems inside as employees might feel insecure with respect to their jobs. In this case communication channel between the management and the employees should be clear and direct. Management should also put their highly experienced resources to tackle custom software development process to avoid future problems. Proper investigation about the service provider is also equally important. Companies should also check the market credibility of the service provider before initiating any business process.
Above are some crucial points to keep in mind while dealing with custom software outsourcing business process.